FAQ

How long is delivery time? 

- It depends which country we are shipping to and the amount. 

 

How do I return a product?

- Firstly you have to email our customer service at khivanaco@gmail.com. 

- We require your order number and if there is an issue with your product we will need a clear photo of the issue. 

- You have 30 days to return your product, starting from the day you have received it. 

- Digital and skincare products are non-returnable items.  

- You as the costumer is responsible for the return costs to us.